How does the $1 commitment fee work?

The $1 commitment fee confirms booking intent and helps prevent casual holds. Once a booking is confirmed, Bookiji exchanges contact information and exits.

What if my vendor cancels?

If a vendor cancels, coordinate directly with the other party. Bookiji does not manage service outcomes after handoff.

How is my privacy protected?

Both parties' contact details are abstracted until booking is confirmed. We use map abstraction to protect provider locations.

Frequently Asked Questions

Find answers to common questions about Bookiji, our booking process, and services.

🤔 Getting Started

New to Bookiji? Learn the basics

💰 Pricing & Fees

Understand our $1 commitment system

🛡️ Safety & Security

Your privacy and security matters

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Essential Information

What is Bookiji?

Bookiji is a universal booking platform that connects customers with service providers across all industries. Whether you need a plumber, personal trainer, tutor, or any other service, Bookiji makes it easy to find and book services using real-time availability sourced from connected calendars. After booking confirmation and contact exchange, Bookiji exits.

How does the $1 booking fee work?

A $1 commitment fee is charged only when your booking is confirmed. This small fee confirms intent and enables contact handoff. The fee is not refundable. Payment for the actual service is handled directly between you and the service provider, outside of our platform.

Is my personal information safe?

Yes! We use advanced map abstraction technology that lets you find services near you without revealing your exact location until you're ready to book. Your privacy is protected throughout the entire process, and we never share your personal information without your consent.

How do I become a service provider?

Getting started as a service provider is easy! Simply sign up for a provider account, complete your profile with your services and availability, connect your calendar for automatic scheduling, and start receiving bookings. We handle payments, scheduling, and customer communication.

What types of services are available?

Bookiji supports virtually any type of service - from home maintenance and personal care to professional consultations and fitness training. Our AI-powered matching system helps connect you with the right providers based on your specific needs, location, and preferences.

Cancellations & Changes

Bookiji does not provide in-app cancellations or rescheduling. To change or cancel, call the other party using the phone number shown on your confirmation.

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